Refund Policy
Learn about our refund policy and cancellation terms for home services.
Last updated: 5/1/2026
Overview
This Refund Policy outlines the terms under which we provide refunds for services booked through our platform. By using our services, you agree to these terms.
Refund Eligibility
Full refund: Cancellation more than 2 hours before appointment; provider no-show; provider cancels; duplicate booking; service not as described.
Partial refund: Cancellation within 2 hours (e.g. 50% refund); partial completion; quality issues (case-by-case).
How to Request a Refund
Contact us with your booking details. We will review and respond within 2–3 business days.
Contact
For refund requests or questions, please contact us at the email or phone number on our Contact page.